Terms And Conditions

Terms & Conditions

Access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms & Conditions, as may be updated by us from time to time.

No other terms or changes to the Terms and Conditions shall be binding unless agreed in writing signed by us.

Refunds & Exchanges

MissWish conducts quality check on items before mailing. However, if in any case that you have received a defected item, do email us within 5 working days (from the day the parcel was delivered) with a clear snapshot of the defective area. Only apparel with obvious defects will be acceptable. Exchanges will only be done for an item in its original packaging, unwashed. Postage charges for exchanges/refunds will not be absorbed by us. There is strictly no cash refund unless the exact same piece is out of stock.

For exchanged merchandise,

1. the Item must be returned in original condition (cannot be worn/washed/ironed, etc.);

2. the Item must be returned within 30 days; and

3. all accessories and original parts must be included.

The Buyer will be responsible for the return shipping cost. Shipping and handling charges are non-refundable.

Oversea Addresses are not eligible for 30 day return due to the hefty shipping charges. However, we can look on a case-by case basis if the Buyer is willing to pay for shipping charges

Product & Pricing

MissWish reserves the right to change prices at any time. All products are free-sized unless otherwise stated. All products are made effort to display at its most accurate colours and designs on the website. However, actual colours and feel of product is dependent on the computer monitor of user’s usage

Unless otherwise stipulated on the Site, all charges are in the currency then in force in Singapore

The price of the Order will need to be validated by us as part of our acceptance procedure. If the price for the Order changes before we accept the Order, we will contact the Buyer and ask the Buyer to confirm that the Buyer wishes to proceed at the amended price.

Ordering & Payment

Confirmed paid orders will not be cancelled. If you have made an ATM transfer, please keep your transaction receipt with you until your payment has been verified. Priority to items which are low in stock are given to customers who made payment first.

We may cancel a Contract if the Product is not available for any reason. We will notify the Buyer if this is the case and return any payment that the Buyer has made.

The Buyer may use promotional vouchers and gift vouchers (“e vouchers”) as payment for Products only at www.MissWish-fasion.com.

In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a gift voucher purchase or redemption of that voucher on the Site, we will handed the matter to the proper authority.

We assume no liability for the loss, theft or illegibility of gift or promotional vouchers.

If the Buyer places an Order for a Product less than the value of the promotional voucher, no refund or residual credit will be returned to the Buyer or if the credit of a promotional voucher is insufficient for the Order the Buyer wishes to make, the Buyer may make up the difference through payment.

If the credit of a gift voucher is insufficient for the Order the Buyer wishes to make, the Buyer may make up the difference through payment.

We place great value on our customer satisfaction. The Buyer may contact us at any time by email to misswish2014.gmail.com . We will attempt to address the Buyer concerns as soon as reasonably possible and will contact the Buyer on receipt of any relevant enquiry or complaint.

Delivery

MissWish will not be held liable for lost packages if the buyer chooses to opt for normal postage. It is recommended for all buyers to opt for registered postage. Please note that a return address will be written on the back of every parcel before they are delivered. Items not collected within 30 days from mass email for self-collection will be put up for sale.

Delivery time may vary due to unforeseen circumstances; we will try our best to offer alternative solutions and keep you informed, whenever possible. Generally, unless stated in the product details, items will be delivered in 7 days latest (items bought in a single cart may be shipped separately).

Copyright

All of our images are copyrighted. All images are to be credited if you are taking for re-selling purposes.

If any clause in these Terms and Conditions or a Contract shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms and Conditions or a Contract shall be capable of continuing in effect without the unenforceable term.

The Buyer shall not assign, transfer, novate, charge, sub-contract, create any trust over or deal in any other manner with these Terms and Conditions or a Contract or all or any of the Buyer’s rights or obligations under these Terms and Conditions or a Contract.

Nothing in these Terms and Conditions or a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between the Buyer and us.

No person who is not a party to these Terms and Conditions or a Contract shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions or that Contract its assent to any such term.

These Terms and Conditions and a Contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Singaporean Law. Both we and the Buyer hereby submit to the non-exclusive jurisdiction of the Singaporean Courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new Terms and Conditions.

We shall not be liable to the Buyer for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation ("Event of Force Majeure"), regardless of whether the circumstances in question could have been foreseen.

Either the Buyer or we may terminate a Contract forthwith by written notice to the other in the event that the Event of Force Majeure lasts for a period of 2 (two) Business Days or more, in which event neither the Buyer nor we shall be liable to the other by reason of such termination (other than for the refund of a Product already paid for by The Buyer and not delivered).

If we have contracted to provide identical or similar Products to more than one Customer and are prevented from fully meeting our obligations to the Buyer by reason of an Event of Force Majeure, we may decide at our absolute discretion which contracts we will perform and to what extent.